These alerts are followed by other notification methods, but the time it takes to receive an alternate notification and take down an address can have a significant negative impact when every minute counts. Some of those marked as Junk (and therefore had their notifications suppressed when they came in) were from a 911 Computer Aided Dispatch system (used to notify first responders of emergencies and provide address and situational info).
Truecaller also marked a couple dozen legitimate text messages as Promotional and Junk. (I manage my parents’ Verizon account.) I don’t remember the other one. One was Verizon’s Sales department returning my call. I installed Truecaller, hoping it would catch the few spam calls that Scam Shield does not (one or two a month), but, in the 6-9 months I had it installed, Truecaller only showed two calls as spam and they were both legitimate calls. I use T-Mobile’s Scam Shield service and app.
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